Overview

Important decisions are not captured and communicated effectively between team members.

• Decisions communicated in person or through private e-mails and phone conversations are not shared with all relevant project stakeholders
• Decisions are made but no one recalls why

Teamsmart provides a centralized, shareable knowledge repository which records how and why decisions were made.

• Organizational knowledge capital is preserved
• Project stakeholders have access to the information they need to perform at a high level
• The central repository is a fully searchable historical archive

Tasks that are critical to the success of a project aren't completed.

• Tasks discussed in person, in e-mails or on the phone "fall through the cracks"
• Managers lack ability to follow-up on tasks that have been assigned
• Staff accountability suffers

Once a task is created in Teamsmart, it will never "fall through the cracks".

• Each task can be tracked from inception to completion
• Know the status of a task at any point in time
• Identify and follow-up on outstanding tasks
• Accountability is ensured since a complete task history is maintained

Staff productivity suffers because project managers have difficulty managing the flow of work.

• Staff is underutilized because managers lack visibility to staff task backlog
• Staff is overwhelmed and unfocused due to an avalanche of unprioritized tasks

Teamsmart empowers managers by giving them the tools they need to achieve maximum team productivity.

• Identify cases of over- and under-utilization
• Know who is working on what at any given time
• Manage the flow of work in the "task pipeline"

Management objectives are not met due to lack of control over decision making processes.

• Lack of process controls allows people to "go around" the system
• Unauthorized work is performed due to lack of proper management oversight
• Project creep sets in

Teamsmart equips managers with the tools they need to ensure that staff resources are focused on achieving management objectives.

• Management decisions are captured
• Authorization to perform work can be controlled through customizable workflows
• Each project can have its own set of workflows

Effective project management is difficult due to the use of disparate systems and non-integrated tools.

• Important information scattered across e-mail systems, spreadsheets, custom databases, word processing documents, etc.
• Due to the lack of integrated tools, the tendency of many is to do nothing

Teamsmart is a flexible, integrated solution that will provide value to virtually all project teams.

• Workflow process control, task management, issue management, messaging and reporting are available as part of an integrated solution
• The specific requirements of most project teams can be met through the use of custom workflows, user-defined fields, custom form layouts, and field-level security.